LASONIA respects the privacy needs and concerns of our customers. We will not obtain personally identifying information about you unless you choose to provide such information to us voluntarily, whether at our retail stores, on line, through mail order or other promotional activities. Because our customers are of vital importance to us, we do not participate in bulk email solicitations which you have not consented to receiving (i.e., “spam”).
Collection of your information; Instances where personally identifiable information may be gathered include registrations (for example, registration on our website) and at our stores or by mail order. The types of personally identifying information we collect may include contact information (e.g., name, postal address, email address and phone number) and information about your hair care preferences, as well as other relevant information. When you visit us online, we also may collect certain non-personally identifiable information, such as the type of browser you are using, the domain name of your internet service provider, which of our pages you access, how long you spend on each page, and aggregate data about the number of visits you make and the products and services in which you are interested. The information we learn from you during your visit helps us to improve our site, respond to your requests and customise your shopping experience with LASONIA. We use the personally identifiable information you provide to respond to any of your questions about our products and services. Also, we employ other companies and individuals to perform functions on our behalf. Examples include website hosting and development, fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, and processing credit card payments. They have access to personal information needed only to perform their functions. We require companies with whom we contract for outsourced services to keep data received from us confidential and to use it only for the purposes indicated. We may, from time to time, supplement the information we collect with outside records to enhance our ability to serve you, to tailor our content to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you. As required by law we may release personally identifying information when we believe release is appropriate to comply with law or legal process (e.g., in response to a court order) or to protect the rights or property of LASONIA, our users, our partners or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. In addition, in the event that all or substantially all of LASONIA stock and/or assets are transferred or sold to another entity, we may transfer personally identifiable information to the acquiring entity.
Protection of children’s personal information; LASONIA is concerned about protecting the safety and privacy of children. We do not knowingly or specifically request or collect personally identifiable information from or about children and do not market specifically to children. We do, however, sell children’s products for purchase by adults.
Security; Your privacy and security are very important to us. LASONIA uses the best security available for on-line purchasing. When you click the “Add to Shopping Cart” button, LASONIA automatically checks to see that you have a secure connection. LASONIA uses Secure Sockets Layer (SSL), an encryption technology that works with the following browsers: Netscape Navigator, Microsoft Internet Explorer, and AOL (America Online). If your browser does not support SSL, you will need to upgrade to a new version of Netscape Navigator, Internet Explorer, or AOL that does for on-line purchases. You may also email, fax, mail or phone in your order. As part of LASONIA privacy and security practices, we do not store your credit card number in your file or order history. We request you kindly provide us with your credit card number every time you make an order or a secure transaction.